We embrace the power of change to create a 360° view of your business by putting the cloud at the core of your business. Our approach puts your business needs first, creating industry-specific solutions to get you moved to–and benefit from–the cloud now. Foresiteware will help to discover new and better ways to reveal the power of immersive data visualization and process automation. From migration to cloud management, we work with you to help your business realize its full promise and achieve value in every direction.

CLOUD INDUSTRY EXPERIENCE

75+ Industry-specific cloud executive briefings, providing a C-suite view of cloud business cases based on our industry roadmaps to the cloud.

124+ Industry-specific enterprise architecture blueprints that offer fully integrated applications, data architecture roadmaps, and data models for the optimal cloud-powered enterprise.

While our bread and butter is rooted in manufacturing, we dedicate ourselves to defining the future of business across all industries. Product upgrades, new features, and groundbreaking technology (like artificial intelligence) are rolled out to all users automatically and effortlessly. We use innovative and secure cloud technology that keeps improving so our customers can pivot and grow faster than ever.

Because we deliver cloud-based solutions, we require none of the upfront cost of our on-premises competitors. There’s no need for expensive hardware installation or IT support, so an entire company can get up and running fast. Maintenance happens automatically; if an issue arises, a support technician investigates the problem in minutes, not days. This means our customers have less downtime, cheaper maintenance, and more time spent growing their business.

Customer Relationship Management (CRM) Implementations and Administration

We provide out-of-the-box cloud-based CRM solutions that let growing businesses across all industries easily implement cutting-edge technology to find customers, win their business, and keep them happy for life. We make it easy to connect your systems so you can build closer relationships with your customers and grow your business faster than ever.

Business Process Automation (BPA)

We provide the technology to streamline your business processes and functions. This includes technologies such as workflow automation, robotic process automation (RPA), low-code application platforms (LCAP), artificial intelligence (AI), and virtual assistants (like chatbots). A common use of our technology is to streamline a multistep, cross-organization process such as customer onboarding. For a typical organization, this often requires collaboration workflows across sales, finance, and service.

System Integrations

We provide the tools to connect your business systems like applications, data, and devices to read, create, update, and/or initiate an action in a system, such as sending an email or refunding a payment. For example, if you want to connect your customer portal to your internal system of record or CRM to update information in both systems, we can help!

Workflow Automation

We can help you optimize or automate tedious, manual tasks within a larger workflow. Workflow automation helps reduce bottlenecks and the potential for human error, leaving people to do what they do best: analyze data to make decisions and build customer relationships.

For example, after manually updating a new employee’s address in one system, the address is automatically updated in every system of record related to it, reducing the need for duplicate data entry.

Sales Automation

We provide the technology that removes or minimizes many of the manual, tedious tasks associated with your sales process. Typical use cases include creating automatic email alerts for deals over a certain size, auto-assigning tasks as a deal moves through its stages, and automating approvals.

Service Automation

We provide the technology that helps streamline your customer service and support operations to improve efficiency and the customer experience. Typical use cases include automatically routing cases to the right department and suggesting relevant knowledge articles to address a customer’s issue.

Intelligent Process Automation

Our intelligent process automation services include AI functionality using technology like optical character recognition (OCR) and named entity recognition (NER). For example, we can automatically extract the data from a picture of a driver’s license into an electronic form, which can then kick off an automated action.

Marketing Automation

We provide the technology that manages marketing processes and multistep campaigns across multiple channels. A typical use case is for outbound customer marketing activities by taking your customers through the buyer journey to build long-term engagement. For example, email marketing automation can automatically trigger an email to follow up on abandoned shopping carts or to personalize messaging for a customer’s birthday to increase the likelihood of engagement.